bl44 Privacy Policy
This policy clearly explains how your personal information is collected, stored, and used on the bl44 platform.
This Privacy Policy ("Policy") sets out the terms governing the collection and processing of information between bl44 ("we", "us", "Platform") and its users ("you", "your"). By using the bl44 website or services, you are considered to have agreed to the terms of this Policy. If you do not agree with this Policy, please refrain from using the Platform.
bl44 treats your privacy with the highest importance. We believe that transparency and accountability are the foundation of a trustworthy online gaming experience. That is why this Policy clearly states what information we collect, why we collect it, and how we keep it secure.
What Information We Collect
When creating an account, using services, and making financial transactions on the bl44 platform, we may collect the following types of information:
1.1 Information You Provide Directly
Information you provide yourself includes:
- Full name and date of birth (for age verification — minimum 21 years)
- Email address and mobile number
- Residential address
- Documents submitted for identity verification (National ID, passport, or equivalent)
- Information about your preferred payment methods (bKash, Nagad, Rocket, Upay, bank account)
- Messages or information provided when contacting customer support
1.2 Automatically Collected Information
Certain technical information is automatically collected while you use bl44:
- IP address and device identification information
- Browser type, version, and operating system
- Your activity on the platform, gaming history, and session duration
- Login date, time, and approximate location information
- Information obtained from cookies and similar tracking technologies
1.3 Financial Transaction Information
To process deposits and withdrawals, we store information relating to transaction amounts, methods, dates, and reference numbers. We never collect or store full bank account details or mobile banking PINs/passwords.
Purpose of Using Information
bl44 uses the information collected for the following purposes:
2.1 Account Management and Identity Verification
We use your identity information to create, manage, and secure your account. This helps prevent unauthorized access and fraud. The age verification process is essential to prevent anyone under 21 from using the platform.
2.2 Processing Financial Transactions
The relevant information is used to correctly process your deposit and withdrawal requests. Our platform has a minimum deposit of ৳100 and a minimum withdrawal of ৳1,000. This information also helps resolve any transaction-related disputes.
2.3 Providing Customer Support
Your account information and previous communication records are used to assist you via 24/7 live chat and email. This helps our team provide faster and more effective resolutions.
2.4 Platform Improvement and Personalization
By analyzing your usage patterns, we improve the quality of bl44's services and work to make your experience more enjoyable. This is not mandatory profiling.
2.5 Legal Obligations and Security
Information required for anti-money laundering, fraud detection, and compliance with relevant legal obligations is retained.
Information Storage and Security
bl44 takes the highest technical and organizational measures to protect your personal information.
3.1 Encryption and Security Technology
Our platform uses SSL (Secure Socket Layer) encryption technology, which keeps all information exchanged between you and our servers secure. Sensitive information such as passwords is stored in encrypted form, never in plain text.
3.2 Retention Period
Necessary information is stored while your account is active. Even after an account is closed or deactivated, information may be retained for the applicable period for purposes of legal obligations, dispute resolution, and financial record-keeping.
3.3 Access Controls
Access to your information is granted only to those who need it. All staff and partners are bound by confidentiality agreements and receive regular security training.
Information Disclosure and Third Parties
bl44 does not sell or rent your personal information. However, information may be disclosed in the following limited circumstances:
4.1 Service Provider Partners
It may be necessary to work with trusted third parties for payment processing, identity verification, and managing technical infrastructure. Only the information required is shared with these partners, and they are also obligated to follow the same privacy standards as us.
4.2 Legal Obligations
If information must be disclosed due to a court order, government investigation, or legal process, this will be done in compliance with applicable law. In such cases, we always disclose only the minimum information required.
4.3 Business Restructuring
In the event of a merger, acquisition, or asset transfer, user information may be transferred. However, users will be notified in advance and the protections under this Policy will remain in place.
4.4 International Data Transfers
For technical reasons, your information may be stored or processed outside Bangladesh. In such cases, we ensure that adequate data protection measures are in place in the destination country.
Cookies and Tracking Technologies
The bl44 website uses cookies and similar technologies. Cookies are small data files stored in your browser that improve your browsing experience.
5.1 Essential Cookies
These cookies are essential for the core functionality of the platform — such as maintaining login sessions, security verification, and payment processing. Without them, the platform cannot function properly.
5.2 Functional Cookies
These cookies help remember your preferences such as language selection and display settings. They ensure your personalized experience.
5.3 Analytics Cookies
Analytics cookies are used to understand how users interact with the platform. This information is processed in aggregated and anonymized form and cannot identify individuals.
5.4 Cookie Controls
You can disable or delete cookies from your browser settings. Please note that disabling essential cookies may cause some bl44 services to not function properly.
Your Rights
As a user of the bl44 platform, you have the following rights regarding your information:
6.1 Right to Access
You have the right to know what information we hold about you. You can request a copy of your information at any time by emailing [email protected].
6.2 Right to Rectification
You have the right to correct any information stored in your account that is inaccurate or incomplete. This can be done through account settings or via customer support.
6.3 Right to Erasure
In certain circumstances, you have the right to request that your information be deleted. However, in cases of legal obligations or active disputes, it may not be possible to delete all information immediately.
6.4 Right to Object to Processing
You have the right to object to your information being used for marketing or profiling purposes. We will always respect this objection.
6.5 Right to Data Portability
In certain circumstances, you may request to receive your information in a structured, commonly used format. This request should be sent to the support team.
Privacy of Minors
The bl44 platform is intended only for individuals aged 21 or older. We do not intentionally collect any personal information from minors.
We verify age during the registration process. If we become aware that information from a minor has been collected, we will immediately close that account and delete the associated information.
If you believe a minor has registered on our platform, please contact [email protected] immediately.
Policy Changes
bl44 reserves the right to update this Privacy Policy from time to time. The Policy may be revised due to service improvements, adoption of new technologies, or changes in legal requirements.
For significant changes, we will notify you via your registered email or through the platform. Continued use of the platform after changes are made will be considered acceptance of the updated Policy.
To obtain previous versions of the Policy or to learn about changes, contact [email protected].
Relationship with Other Policies
This Privacy Policy applies alongside bl44's other policies. To understand the overall terms and conditions, it is recommended to also read the following documents:
- Terms & Conditions — Overall terms for using the platform
- Responsible Gaming — Guidelines on safe gaming practices
- FAQ — Common questions and answers
In the event of any conflict, the policy most relevant to the specific matter will take precedence. For overall interpretation, bl44's decision is final.
Fair Information Practices
bl44 follows these core principles of fair information use:
10.1 Purpose Limitation
We collect information only for specific, clear, and legitimate purposes and do not use it beyond those purposes.
10.2 Data Minimization
Only the information needed to provide the service is collected — no more.
10.3 Data Accuracy
We strive to keep stored information accurate and up to date. We also rely on your cooperation to correct any inaccurate information.
10.4 Accountability
bl44 is committed to complying with all provisions of this Policy. Our data protection practices are reviewed regularly.
Have a question about privacy?
If you have any concerns or questions about the protection of your information, get in touch with us. We are always here for you.
24/7 Live Chat Support — via the bl44 platform
Email: [email protected]
Support is available in Bengali and English
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Manage your information and privacy settings directly from your account settings.
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